|For Login Help, click "Reset Password" or to request information about your existing ID click "Request User ID Information".
If you are receiving “Authentication Failed” error message after logging in, please perform the following steps in order to reset your password:
1. Click the Reset Password button
2. Answer the security questions when prompted
3. An email will be sent to the email address used to activate the account
4. Open the email and follow the instructions
If you are still not able to successfully login after resetting your password, please contact the Help Desk
at 1-800-343-7002 and someone will assist you.