Please be advised that the eCDR Training site will be unavailable on Saturday, October 8, 2016. The eCDR production system will be operating as normal.
|For Login Help: click "Reset Password" or to request information about your existing ID click "Request User ID Information".
|Internet Explorer Version Issue: There is a known issue with Internet Explorer Version 11 running on Windows 10 which is causing users to attempt to login multiple times unsuccessfully. If you encounter this issue, please use another browser (e.g., Chrome, Microsoft Edge, Safari, Firefox).
If you are receiving “Authentication Failed” error message after logging in, please perform the following steps in order to reset your password:
1. Click the Reset Password button
2. Answer the security questions when prompted
3. An email will be sent to the email address used to activate the account
4. Open the email and follow the instructions
If you are still not able to successfully login after resetting your password, please contact the Help Desk
at 1-800-343-7002 and someone will assist you.